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Help Center

Find answers to common questions and learn how to get the most out of Stackbond.

Getting Started

What is Stackbond?▼
Stackbond is a software-as-a-service platform designed for the construction industry. We help teams organize materials and product schedules for construction projects, replacing fragile excel spreadsheets with collaborative tools. Use have all the generic items in you can add products to this and comment with teams
How do I sign up?▼
Click the 'Sign up' button in the navigation, then provide your email address and create a password. All features are included with your account.
Is Stackbond free?▼
Yes. Stackbond is free to use and no credit card is required.

Projects & Materials

How do I create a new project?▼
Navigate to the dashboard and click Projects, under than click 'New Project'. Enter your project details including name, location, and team members. You can then start adding materials and schedules.
How do I add materials to a project?▼
At this stage, users cannot add materials into the database. The database contains all the generic materials. To request a new material, click here to contact us. Once approved, you can add it to your project.
Can I share a project with my team?▼
Yes, click the 'Share' button in your project and invite team members by email. You can assign different roles (viewer, editor, admin) to control permissions.

Account & Access

Is Stackbond free to use?▼
Yes. Every account includes all Stackbond features; there are no feature tiers.
Are any features restricted by plan?▼
No. Projects, materials, templates, comments, collaboration, sharing roles, and PDF exports are available to every signed-in user.
Where can I manage my account?▼
Open Settings to update your profile, account, appearance, company, and notification preferences.

Support & Troubleshooting

How do I contact support?▼
You can reach our support team via the contact form or by emailing info@stackbond.com.
Which browsers are supported?▼
Stackbond works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for optimal performance.
Is my data secure?▼
Yes, we use industry-standard encryption (SSL/TLS) for data in transit and at rest. We perform regular security audits and backups. See our Privacy Policy for more details.

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support